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Frequently asked questions
Find clear answers about Khaanza orders, delivery, payments, and your account.
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Everything you need to know
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How long does Khaanza delivery take?
Typical delivery is around 30–60 minutes, depending on preparation, traffic and your delivery area.
What payment options are available?
You can select Cash on Delivery, EasyPaisa or JazzCash as your payment preference at order placement.
Can I save favourite food?
Yes. Sign in and tap the heart icon on any menu item to add it to My Favourites.
Can I manage multiple addresses?
Yes. Open Account → Addresses to add, remove or set a default delivery address.
Is there free delivery?
Khaanza demo pricing includes free delivery on orders of Rs. 2,500 or more.
Can I add special instructions?
Yes. Add notes such as less spicy, no onions, extra raita or call on arrival before placing your order.